FAQ

Our Locations

Equipment FAQs

  • Equipment either helps get a swimmer engaged or supports their needs. Its use is always driven by the needs of the individual swimmer. We use kickboards, pool noodles, barbells, diving toys, and other fun toys. The only equipment used consistently is the Island which is a platform that sits in the middle of the lane.

  • Swimmers should bring a towel, goggles if they prefer to use them, water footwear to enter the pool deck, a bathing suit, and a swim diaper if needed.

  • We do not use floaties or bubbles. We believe that they are an enabling device for most swimmers and slow down the independent swim process. Similar to training wheels on a bike, we believe they are an unnecessary step in the learning process.

Facility FAQs

  • We keep the pool at a tropical 87 - 90 degrees Fahrenheit.

  • Parents should drop their children at the lane if they wish or at the door with the deck teacher. Then they can head to the waiting area to observe the lessons from the TV. In our Wellesley location, parents can watch lessons from upstairs in Cardio City or in the adjacent hallway.

  • Each of our locations has locker rooms with swimsuit dryers, private changing rooms, and showers to rinse off.

  • Not right now, but we hope to be able to accommodate private parties in the future.

Swim Lesson FAQs

  • Every swimmer* will start in level one to develop a relationship with the coach and an understanding of the basics of swimming independently.

    *Students with extreme fear or anxiety of swimming should contact info@tiburonswimacademy.com to book a clinic to jumpstart their swim journey.

  • Sometimes, depending on whether or not our coaches are available. We have a long waitlist of swimmers so most times it makes more sense for them to come our facility.

  • We offer rolling admission, so send us an email to check our availability.

  • Generally the lesson size depends on the abilities and needs of the swimmer. If a student is not yet swimming, they will attend individual lessons until a coach recommends otherwise.

  • Our session is ongoing with rolling admissions and then swimmers can move up freely throughout the season as needed.

  • Mini Lessons - 15 minutes

    Levels 1/2/3 - 30 minutes

    Levels 4/5 - 60 minutes

  • A clinic is a set of multiple lessons in a row with the same coach that accelerates a swimmer from beginner to a level appropriate for group lesson.

  • Yes we do! Please fill out this form to request additional information.

Waitlist FAQs

  • Timetables depend on availability of instructors and swimmers. Contact us at info@tiburonswimacademy.com to learn more about our current availability.

Policies FAQs

  • Swimmers must wear a swim diaper until they are fully potty trained.

  • We do not issue refunds for missed lessons. If WE have to cancel for any reason (pool breaks, weather, etc.) we may issue a credit towards next month.

  • We need at least 24 hours notice of cancellation in order to give a makeup lesson. Due to our full schedule, we can only offer one makeup lesson per month.

  • To cancel all ongoing lessons, we require at least 30 days notice.

  • Nope, come right in!